It is extremely important that you report your card immediately to avoid any fraudulent or unauthorized charges.
To report your card as lost or stolen during normal business hours you may contact us at (580) 226-4610 or visit any of our branches. After hours you may contact Visa at 1-800-554-8969.
Tips to safeguard your Citizens Bank Visa debit card:
- Never allow anyone access to use your card for any reason.
- Never write down your PIN number or give it out to anyone.
- Do NOT put in your card number at a website unless it is a trusted website.
- Keep pin numbers safe and secure
- Shop on secure websites only
- Don’t respond to emails asking for card or pin numbers
- Look at all monthly bank statements
- Don’t give your card to someone else to use